Team supervision · 100% in the browser

VigiWorkReal-time employee monitoring software with AI

VigiWork confirms the right person is at their desk, catches absences as they happen and gives you a report for every workday. Built for remote, on-site and hybrid teams that work on a computer.

  • Remote
  • On-site
  • Hybrid
  • Nothing to install
  • Up and running the same day
  • 7 days free

With the employee’s consent. No video recording and no photos.

vigiworklatam.com/app
VigiWork dashboard showing each employee status live
Face verified

Dashboard view with sample data

7 daysof demo, no card
US$10per user per month
0programs to install
2 clicksto the PDF or Excel report

The problem

What you can’t see in your operation, you still pay for

01

A desk has been empty for 40 minutes and nobody noticed

Absences surface when the client complains, not when they happen.

02

Someone else covered the shift with the same login

Passwords get shared. The camera is the only thing that confirms who is actually working.

03

One supervisor can’t watch 60 screens at once

As the team grows, supervision turns into sampling: a few get checked and the rest is assumed.

04

At month end, the only proof is what everyone remembers

With no record of the workday, performance conversations end up as opinion against opinion.

VigiWork turns those four situations into verifiable data, while the workday is happening.

Product

Everything that happens during the workday, in one dashboard

Identity verification

The camera confirms the person working is the one who registered. If someone else shows up or a photo is used, it’s logged and you get an alert.

Real-time presence

See who is online and who has supervision running, without calling or messaging anyone.

Absence detection

If a desk stays empty longer than you set, an alarm sounds and the absence is logged. If it runs long, it becomes an incident for you to review.

Approved breaks

Restroom, active breaks and lunch are logged separately, so they don’t count as absences.

Video calls with transcription

Talk to anyone on your team over video. The conversation is transcribed live, with noise reduction, and when you hang up the minutes are saved in the chat and in Meetings, ready to download as a PDF.

Management report

Supervised hours, compliance, absences, interruptions and identity by employee and by day. Export to PDF or Excel.

Team chat

Team groups and direct messages, with a status for each case: pending, in progress or solved.

Formal warnings

You decide whether a long absence deserves a warning. If you issue one, the letter is generated and emailed to the employee.

Your company’s rules

Set how many seconds of absence trigger the alarm and when alerts are sent. Each company has its own settings.

Work models

Works wherever your team works

The requirement is simple: a computer with a camera and an up-to-date browser.

01

Remote

People at home or in different cities, all held to the same supervision standard.

  • Bogotá
  • Mexico City
  • From home
02

On-site

Workstations with cameras in offices or operations floors. Works best at individual desks, since the system flags when it sees another person in front of the camera.

  • Operations floor
  • Desk 14
03

Hybrid

One record, even when people switch between home and the office.

  • Mon–Wed: home
  • Thu–Fri: office

Who is it not for? If your team works in the field, on a plant floor or without a computer, VigiWork is not for you. It is built for workdays in front of a screen.

BPO & contact centers

Built for high-volume operations

When dozens or hundreds of agents work at the same time, checking desk by desk isn’t possible. VigiWork brings presence, identity and absences into one dashboard so supervisors deal with the exceptions, not the whole list.

  • Live status for every agent
  • Filter to see only agents with issues
  • Company and per-agent reports for your review meetings
  • Formal warnings backed by a PDF letter
Request a demo for my operation
VigiWork team dashboard showing the status of each agent

The change

How teams are supervised today, and how it works with VigiWork

TodayWith VigiWork
Absences show up at the end of the day, or when the client complains
The alarm goes off right away and the absence is logged
Identity is assumed from a username and a password
The camera confirms it is the person who registered
Every supervisor measures in their own way
One standard for everyone and a report for every workday
Follow-up lives in WhatsApp and scattered spreadsheets
Everything in one dashboard, with PDF and Excel for your meetings

How it works

Your operation, visible in three steps

  1. 1

    Create your company account

    Register your company and set absence times and alerts.

  2. 2

    Add your team

    Each employee gets an email to set a password, accepts the data policy and registers their face with three shots.

  3. 3

    Supervise and measure

    See live status, get alerts and download reports whenever you need them.

See it

Take a look before you decide

vigiworklatam.com/app
Each employee’s status, identity alerts and absences to review.

Each employee’s status, identity alerts and absences to review.

Real screenshots of the platform with sample data. The product interface is currently in Spanish.

Security & privacy

Transparent supervision, protected data

01

Employees know they are supervised

Before the camera turns on, each person accepts the terms and the data policy. The acceptance is recorded with a date.

02

No video and no photos

Images are analyzed in the browser itself and nothing is stored: no workday video, no call video, no photos. What remains is the event log in text and the meeting minutes.

03

Faces are stored as data, not photos

Face registration is turned into a series of numbers used for comparison. It is not a picture of the person.

04

Everyone sees only their own

Each company sees only its team, and each employee sees only their own information.

05

Encrypted information

Everything travels over an encrypted connection (HTTPS) and is stored on Google Cloud infrastructure, encrypted at rest.

06

You decide about your data

From the company profile you can cancel the subscription or delete the account and your team’s data.

Each company is responsible for informing its employees and applying its internal policies under the laws of its country. Read the terms and data policy (Spanish)

Pricing

One clear price, per user

US$10
per user per month

Every employee and the admin count as users. One monthly payment per company, billed in US dollars.

Request a 7-day demo

7-day demo, free of charge

Total per month

  • Identity and presence verification
  • Absence detection and alerts
  • Management reports in PDF and Excel
  • Team chat and video calls with transcription
  • Email support

The same price for 5 users or 500. No minimums, no contracts, no surprises on the invoice.

No long-term contract. Cancel anytime from your profile.

FAQ

Questions we often get

What is employee monitoring software?

It’s a tool that records presence, absences and workday compliance for a team. VigiWork does it through the computer’s camera, and also checks that each person is who they say they are.

Do I need to install anything?

No. VigiWork runs in the browser (Chrome, Edge or Safari). Employees sign in with their email and password.

How are absences detected?

AI checks, inside the browser, whether there is a face in front of the camera. If the desk stays empty longer than your company allows, an alarm sounds and the absence is logged.

How does identity verification work?

At the start, each employee registers their face with three shots. During the day the system periodically compares who is in front of the camera, flags any mismatch and checks that it isn’t a photo.

Does it work for office employees?

Yes, as long as each desk has a camera. It works best at individual desks, since the system flags when more than one person is in front of the camera.

What does a supervisor see?

Each person’s live status, absence and identity alerts, the daily report for every workday and the management report for any period, downloadable in PDF or Excel.

Are employees recorded or photographed?

No. VigiWork does not record video or take photos, not even when an identity alert is triggered: in that case the event is logged with the date and time, with no image. The camera is analyzed in the browser itself and only the workday events are stored, as text. The only photo in the platform is the profile picture, if the person chooses to upload one.

Are video calls recorded?

The text is kept, not the video. The conversation is transcribed as you talk and, when you hang up, the minutes are saved in the chat and in the Meetings section, downloadable as a PDF.

Does it work for BPOs and contact centers?

Yes. It’s one of the main use cases: many agents at once, filters to see only agents with issues and per-agent reports.

How much does it cost?

US$10 per user per month, including the admin. It is the same price for any team size.

How does the 7-day demo work?

You leave your details, we help you set up your company account and for 7 days you use VigiWork with your real team, free of charge. At the end we review the management report together.

Who is behind it

You get us, not a chatbot

VigiWork is a JP Company product. We are a small team: when you request the demo a person answers, helps you create your team accounts and, after the 7 days, reviews your operation report with you.

  • A reply within one business day
  • Guided setup, step by step
  • If it is not a fit, we will tell you straight

7-day demo

Try it with your real team

Leave your details, pick a day and time, and the Google Meet invitation arrives right away. In that meeting we set up the 7-day demo with your team.

  • You pick the day and time
  • Guided setup over Google Meet
  • Free, no credit card

Rather talk to us? Book a one-hour meeting →

Rather start on your own? Create your company account →

Step 1 of 2

You pick the day and time on the next step. The invitation with the Google Meet link arrives right away.

We only use this information to contact you about the demo.

What VigiWork is

VigiWork is team supervision software built by JP Company. It lets a company confirm that the right person is at their workstation, catch absences and interruptions as they happen, and receive a report for every workday. It runs entirely in the browser: nothing is installed on the team’s computers.

VigiWork also books demo meetings with its customers. For that it connects to Google Calendar using the VigiWork mailbox: when someone reserves a time in our booking page, the application creates that event in the calendar and sends the invitation to the participants. Only the calendar events permission is used, and only for that purpose; VigiWork does not read or change any other data in the Google account.

No photographs are ever taken and no audio or video is recorded as evidence. You can read the privacy policy and the terms of service.

Turn team supervision into information you can act on

US$10 per user per monthRequest a 7-day demo