VigiWork
ES

VigiWork · JP Company

Terms of service

Last updated September 21, 2026

These terms govern the use of VigiWork, JP Company’s team supervision software. By creating an account, you accept them.

In short: US$10 per user per month, a 7-day trial from the moment you create your account, no lock-in, and you can cancel or delete your account yourself from your profile, with no further charges.

1. The service

  • VigiWork lets a company supervise its team’s workday: presence at the workstation, identity verification, management reports, internal chat and video meetings with minutes.
  • It runs in the browser. We do not install software on devices and we do not take control of them.
  • We improve the product continuously. If a feature changes materially, we email active accounts.

2. Accounts and users

  • You need a company account (or a freelancer account). You are responsible for the accuracy of your details and for keeping your password safe.
  • A user is each person with access: the administrator counts as a user, and so does each active employee.
  • The administrator adds and removes their team and sets their company’s supervision rules. Each company configures its own times and alerts independently.

3. Price, trial and payments

  • The price is US$10 per user per month. Payments from Colombia are charged in pesos, converted at the official exchange rate (TRM) of the day.
  • Each user gets a 7-calendar-day trial from the creation of their account, with every feature.
  • After the trial, supervision requires an active plan. There is no minimum term and no penalty for leaving.
  • Applicable taxes are added where due.

4. Cancellation and deletion

  • You can cancel at any time from My profile → Subscription and account. You keep access until the paid period ends and no new charge is generated.
  • You can also delete the account entirely. This is irreversible: profile, team records and credentials are erased, leaving only the administrative record of the closure.
  • We may suspend an account that breaches these terms or uses the service in a way that harms others, with email notice unless urgency prevents it.

5. Responsible use

  • The company hiring the service undertakes to inform its team about supervision, to obtain any authorisations the law requires, and to use VigiWork only during working hours and for a legitimate purpose.
  • Using VigiWork to watch people with no employment relationship with the company, to pursue someone for reasons unrelated to work, or for any unlawful purpose is prohibited.
  • Breaching this section is the sole responsibility of the company that does so.

6. Availability

  • We work to keep the service continuously available, but we do not promise uninterrupted operation: we depend on the internet and on infrastructure providers.
  • Planned interruptions are announced in advance where possible.

7. Liability

  • VigiWork is a support tool. Employment decisions a company makes based on its reports belong to that company, not to us.
  • Except for wilful misconduct or gross negligence, our liability is limited to the amount paid for the service in the three months before the event.
  • We are not liable for loss of profit or indirect damages.

8. Ownership

  • The software, the VigiWork brand and all its content belong to JP Company.
  • Each company’s data belongs to that company. We only process it to provide the service.

9. Governing law

  • These terms are governed by Colombian law. Any dispute will be heard by the courts of Colombia.
  • Questions or complaints: infovigiwork@gmail.com.